1. Digital Bank Brand of the year
Criteria
– Efficiency in Services Delivering
– Innovation and use of technology
– Digital Access and efficiency
– Customer Service Delivery
– Growth in the last one year
2. Mobile Money Brand of the year
Criteria
– Innovation and Digital technology
– Financial inclusion Growth
– Customer Services efficiency
– Operational Excellence
– Accessibility/Affordability and Availability
3. Digital Money Transfer Brand of the year
Criteria
– Level of Patronage
– Growth in usage in the last one year
– Innovation and invention
– Customer service policy
– Access and Acceptance
4. Payment Infrastructure Brand of the year
Criteria
– Technology usage
– Innovation
– Seemless usage
– Empowerment of users
– Customers contribution
5. Digital wealth management Brand of the year
Criteria
– Excellency in Services Delivery
– New Innovation/Invention
– Optimum Customer Satisfaction
– Use of technology
– Financial freedom Index
6. Mobile Banking Brand of the year
Criteria
– Level of Penetration
– Technology competency
– Financial literary Efforts
– Customer Acceptance
– Level Cost of Delivery
7. Remittance/Settlement Brand of the year
Criteria
– Efficiency in Services Delivery
– Innovation/use of technology
– Growth in usage in the last one year
– Operational Excellence
– Effective Customer Services
8. Agrotech Platform Band of the year
Criteria
– Agrotech Achievement
– Level of Patronage
– Innovation/Invention
– Good Agricultural Practice Delivery
– Socio – Economic Impact
9. Payment Service Bank Brand (PSB)
Criteria
– Use of technology
– Level of customer patronage
– Innovation and Digital Infrastructure
– Efficiency in Service/Access
– Operational Excellence
10.Micro – lending mobile Platform Brand of the year
Criteria
– Efficiency in Services Delivery
– Customer Empowerment
– Use of technology
– Growth in the last one year
– Support for micro Business/SM
11.Bill Payment Brand of the Year
Criteria
– Reach and Access
– Medium of financial Inclusion
– Innovation/Invention
– Use of technology Infrastructure
– Efficiency in Services Delivery
12. Online Banking Payment Brand of the year
Criteria
– Use of technology
– Innovation/Invention
– Customer Experience Report
– Vision/Mission
– Branch Network
13. Online Saving and Investing Brand of the year
Criteria
– Technology and Innovation
– Easy Access and Benefits
– Reliability Acceptance and trust
– Customer Service Excellence
– Relationship with Investors
14.Agricultural Investment Platform Brand of the year
Criteria
– New Innovation and Invention
– Operational Excellence
– Growth in the last one year
– Vision/Mission
– Staff Empowerment
15. Payment Processing Brand of the year
Criteria
– Easy Access
– Cost Advantage
– Secure platform
– Medium of financial Inclusion
– Innovation/use of technology
16. Financial Services Brand of the year
Criteria
– New Innovation and Invention
– Operational Excellence
– Customer Services Index
– Staff Empowerment
– Brand Acceptance
17. Microfinance Bank of the year
Criteria
– Use of technology
– Innovation and Invention
– High level of customer Patronage
– Customer Services Excellency
– Financial Inclusion policy
18.Digital Investment Management Brand of the year
Criteria
– New Innovation and Invention
– Accessibility, trust and Reliability
– Use of technology
– Customer Services policy
19. E-Payment Brand of the year
Criteria
– Volume of transaction in the last one year
– Innovation and Invention
– Payment Infrastructure Development
– Customer Services orientation
– Accessibility, trust and Reliability
– Cost of transaction
20. Financial Technology (Bank category) Brand of the year
Criteria
– Financial technology Agenda
– Innovation and Invention
– Customer Empowerment
– Financial Inclusion Policy
– Access/Efficiency
21. Special Fintech Hall of Fame Award
Criteria
– Leadership Experience
– Contribution to the Development of the Industry
– Entrepreneurial Development
– Intellectual Disposition
– Services to Humanity
22. Fintech Life time Achievement Award
Criteria
– Contribution to the Development of the Industry
– Entrepreneurship Drive/Success
– Services to Humanity
– Leadership Experience
23. Fintech Personality Awards
Criteria
– Fintch CEO of the year
– Young Fintech personality of the year
– Finance Personality of the year
– Fintech Innovator of the year
– Agrotech CEO of the year
– Insur tech CEO of the year
– Microfinance CEO of the year
SPECIAL CATEGORIES
Investment /Mobile lending Brand of the Year
Financial Software development Brand of the Year
Mobile App Development Brand of the Year
Insurtech Brand (Digital Insurance) of the Year
Digital Mortgage Bank Brand of the Year
Financial Services Brand of the Year
Lending/Financial Brand of the Year
Investment Management Brand of the Year
Digital Trustees and Investment Brand of the Year
Agricultural Investment Brand of the Year
Digital Investment Banking Brand of the Year
Fintech Journalist of the Year
Financial Inclusion Brand of the Year
Digital Brand of the Year